Please view our FAQs below and click the title to view/hide:
Our offices are open Monday-Friday 8.30am-5.00pm.
Our Seconds Shop located in the factory is open by appointment only.
We have our own dedicated site for your Giftware needs. Simply visit www.jackfieldceramics.co.uk
or click the link at the top right of our website pages.
If tiles are to be used outside or in a very wet location such as a shower it is recommended that they be treated with a silicone sealant at the time of manufacture, failure to do so may result in discoloration. This service should be specified at time of ordering. We cannot guarantee against frost damages.
Crazing looks like a network of fine cracks on the surface of a glazed tile, although a craze is different from a crack in that it cannot be felt on the surface and it can continue to support a load. Our glazed tiles may craze with time; therefore in this respect no guarantees can be given